To: Y. Liu
From: T. Sanders
CC: C. Jones, K. Sowell, A. De La Torriente
Subject: Problems with the instruction set and solutions to fix them
Date: July 27, 2007
The purpose of this memo is to present Dr. Liu with the problems and solutions with the instruction set for wrapping a present. SummaryIn general, the instruction set for wrapping a present is good. However, there are a few areas that could use improvement. DiscussionThe instructions given for wrapping a present were very effective and informative. The usability test went well but the user of the instructions came across few problems. An area that needed to be improved on is to specify directionality to explain which part of the paper is an end and which is a side. Also, it would be helpful to have a picture included beside step three to help the reader better understand the process. RecommendationIt would be helpful to have graphics and a conclusion. More white space should be utilized for a more professional look.
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